What is targeted support?

Many people want more support with their money but do not need, or may not benefit from, the cost of full financial advice. The FCA wants firms to give clearer, more helpful support without it becoming regulated advice. Targeted support is designed to help people make more confident, informed decisions.

Targeted support is a free, optional support service. It asks you a short series of questions and places you into a group of people with similar needs and characteristics. You will then receive a recommendation based on the answers you provided at that moment in time. This recommendation is designed for a group of people in a similar situation.  

Targeted support is not financial advice. It does not consider your full financial circumstances.  

Financial advice provides you a personal recommendation based on a detailed assessment of your full situation. If you have complex needs, a larger amount to invest, or want personalised information, financial advice may be more suitable. If you already receive financial advice, you can take targeted support, however if the recommendation differs from your financial adviser’s guidance, you should speak to them first.

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